Installing software of any kind, whether it is a simple application or a multi-layered data-base management system, can sometimes seem like water torture. Even something as simple as an upgrade can become a slow, painful process, feeling like a slow death by a thousand drops of design flaws, bugs, glitches and technical support calls. And at every turn, there can be additional unforeseen problems, such as program incompatibility, software reen-gineering, vendor communication issues, extensive time delays and cost overruns. But every once in a while, it can miraculously fall into place.
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